How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This bluetooth speaker is absolutely awesome and will allow you to have a concert in your own home. It connects easily to most bluetooth devices, in a matter of seconds. It will stay paired up to 32 feet, it’s really nice that you don’t have to stay close to it. Judging by the coating, the speaker is very durable. It’s compact and doesn’t take up a lot of room. This is a well built and overall, a great speaker. You will not be disappointed, it sounds great!
On hearing the speaker when it arrived, I was quite blown away by the quality of the sound, so I bought a second one and as they both join together when activated the sound was even better and filled my garage up with sound, for such a small speaker the build quality is excellent!
The speaker feels solid and well made and hopefully therefore will last a good length of time. It is a good size to easily handle, and has strong enough volume for either indoor or outdoor use. I tested it with a variety of music genres, all sounded really good!
It’s shocking how good it sounds. Connects easily! For speakers of this size, the sound is really good, and increasing the volume will not distort the sound. The price is totally worth it.
I'm literally very happy with the material and sound qualities which are impeccable!! Bluetooth range is also very nice as it connects in more than 5 meters.
It’s much smaller and quieter than expected. I happen to own a smaller speaker that is much louder so I'm mostly dissatisfied with the sound quality.
I couldn't get it loud enough while working outdoors. It's great if you're in a room or nearby. But I work outdoors and need something louder.
I'm very happy with this speaker, it's compact and lightweight enough to take with you on the go but big enough to give good sound.
Very easy to set up and use. Excellent sound quality. Love the flashing lights too. Beyond happy with this purchase!
The volume, bass and sound quality are surprisingly good for such an inexpensive and relatively small speaker.
Wow!! That’s all I can say for the sound quality, the loudness is fantastic the bass is unreal for this small box
I love the design, it's neat, has a strong and nice sound, fancy lights, could not be happier, thanks.
The sound is great, the quality is greaе and the setup took literally seconds!
Lightweight, well made and amazing sound quality!!