How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I received them today for my business and I’m INLOVE, they look EXACTLY like the ones displayed in the photo, it's a light pink and a little bit blue in color, I got 100 boxes. They arrived in perfect condition, nice and neat. They are my new box vendors for my company.
Nice strong boxes, I got the multi pack of sizes, 20 of each, color is a soft pink with a bit of blue. These are great for shipping the vintage jewelry I sell. I like buying 100 at a time, this deal is great!
These are simply beautiful boxes and will work with burgundy ribbon (our nonprofit orgs color) The filler is not skimpy. Impressed! Will stay with your line of boxes for our nonprofit orgs needs.
Came in a super organized box! The quality of both the boxes and stuffing are perfect for keeping jewelry items safe for delivery. I highly recommend these!
Boxes are super cute, durable and perfect for what I needed them for. Product arrived quickly. Bought some more and will be buying more when I need it!
They're a darker pink than I expected. If they were the same color I would have given 5 stars.
The promptness that I received the packaging was well and I think for the value for my money was good, sturdiness, and durability seems fine.
These cute pink boxes are just what I wanted. i didn’t find a problem with any of them, thank you
These are the cutest little boxes I can't wait to open my online store so I can use them
A lovely pink color, came sturdy and unharmed. good value for the boxes.
Love these boxes. They look great and are well made.
Love this product!! It’s so worth it.. very sturdy and pretty
Beautiful boxes, great for jewelry packaging.
Well made. Shipped fast. Thank you 👍